Services

Services Question Picture

Our services sector sets STSurg apart from our competition.

Beyond essential recalibration and support, we provide service contracts to ensure that your investment value extends beyond your expectations.

Our service options are customizable to suit the demands of your operation. Our products, our people, and our services ensure your peace of mind.

For More Information Please Contact our Operations and Service Manager:

Toll Free: 1.800.827.3747
Office: 360.657.7900
Email: service@stsurg.com

Our Service Capabilities

We Service All Top Name Brands:

Our Main Service Brands:

  • Amsco / Steris
  • Amico
  • Primus / Scientek
  • Skytron
  • Maquet / Getinge
  • Berchtold

Equipment We Service:

  • Sterilizers & Washers
  • Surgical Tables
  • Lights & Booms
  • Biomedical Equipment

We Preform:

  • Biomedical Inspections
  • Field Repairs and Breakdown Calls

Product Service

There isn’t a facility in the US today that isn’t looking for ways to save money.

Whether you need urgent unplanned repairs or routine preventative maintenance, we have you covered. At a moment’s notice, our factory-trained technicians can assist with all your service needs.

There isn’t a facility in the US today that isn’t looking for ways to save money. If you have older model tables that are tired and have become less than reliable, give them to Seattle Technology for a little TLC for less than you think and a fraction of the cost. We will completely restore your table to its former condition when new. Your table will carry a parts and labor warranty and will be capable of delivering another 15 years of trouble-free service. You can use our loaner program if you can’t afford to be without your table.

Seattle Technology offers medical equipment service and medical equipment repair services through our highly trained CBET (Certified Biomedical Equipment Technician) and biomedical engineers.

Our high-quality standards meet and exceed JCAHO (Joint Commission Accreditation) standards. Seattle Technology also offers depot and field service repair for your medical equipment. During STSurg’s equipment services, their Biomed team provides equipment repair, calibration, and maintenance.

Seattle Technology specializes in outfitting entire healthcare facilities like hospitals, surgical centers, and other medical facilities with high-quality equipment at affordable prices. We facilitate equipment acquisition by maintaining one of the largest medical equipment inventories and providing turnkey solutions for their customers. Seattle Technology offers a one-stop-shop platform where customers can compare models and manufacturers. Seattle Technology offers warranties and medical equipment services on all medical products that they sell.

Installation Service

Our installation services extend nationwide. Our factory trained installers can handle Sterilizers, Surgical Lights, OR and ICU Equipment Management Systems (Booms) and Video Integration Systems. They work hand in hand with general contractors and facilities to ensure your installation is seamless and without disruption to staff. Our installation team can work around your schedule and is highly proficient.

Loaner Program

No one has time for downtime these days, least of all the O.R. If you have a table that is badly broken and needs to be removed from service to be repaired we encourage you to take advantage of our loaner program. We will drop off a loaner table at the same time we pick up your table that is in need of repair. The loaner will be picked up when yours is returned fully operational. The service is seamless and the fees are extremely reasonable.

Parts Service

Seattle Technology maintains an extensive inventory of parts and has a track record of shipping 98% of all orders received the same day. As a refurbisher we carry parts for most brands of equipment and as such are well equipped to support your parts needs by providing competitively priced parts delivered in a timely manner.

Service Contracts

  • Time and Material Service: including parts and labor as required
  • EST Contract: Includes electrical safety test and a quick check of all medical equipment
  • Labor Service Contract: Includes EST, labor and travel on all preventative maintenance and repairs. Parts not included
  • Full Service Contract: Includes EST, labor, travel and parts for all preventative maintenance and repairs included

Benefits

  • We have a team of certified biomedical technicians (CBET)
  • We have both a Clinical and Biomedical Engineering department
  • We offer multi-modality capabilities, Biomedical, Imaging, Sterilizers
  • We offer depot or field service repair capabilities
  • We excel in technical and cosmetic refurbishing capabilities